User blog comment:DinoKev/Zombie Shoppe/@comment-166.248.77.158-20120708030942/@comment-5012038-20120712174436

the same thing happened to me that before i finally managed to get in.. i just keep relaunching the app like more than a thousnad times and all of a sudden I heard the ZJ tune. I have no problem getting in since then so just keep trying repeatedly and you'll be able to get in eventually.

You can consider writing to but it'll take a while for them to look at your ticket.